How we control quality
Quality at DURVESS is measured against one reference: the sample you approved. Before bulk production starts, we agree the leather, colour, dimensions, stitching, hardware, branding and packing with you, and those details become the checklist for your order.
Leather is a natural material, so small variations in grain and shade between hides are normal. We agree acceptable variation with you on the approved sample, so there are no surprises when goods arrive.
Eight checkpoints on every order
Quality: buyer questions
Bulk goods are checked against your approved sample for dimensions, stitching, edge finish, hardware, colour, logo placement and packing, with a final review before goods are released.
Yes. If you want an independent inspection before shipment, tell us in your enquiry and we will arrange access and timing with the production partner.
Certifications and test reports depend on the product and supplier. We only state a certification or test result where the supplier can document it for that exact product.
Tell us with photos and details. Issues are reviewed against the approved sample and the agreed specification for that order.